Download Director is a Java application that provides enhanced download capability to IBM customers who download our products from the internet. It provides high-performance, reliable downloads with pause and resume capability. It starts in a separate window and provides a graphical user interface (GUI) to specify the download location, and view download status.
Download Director meets the standards set for Common Criteria evaluated software downloads.
We understand that some browsers no longer support Java applets, so we have improved Download Director. If your setup (browser/user configuration) allows Java applets, then Download Director will run as an applet in your browser. If not, the first time you start a download you will be directed to do a one-time installation of the Download Director application. After that, the application will open at each download request.
Also, you can choose to go back to the download web page that Download Director was launched from, and use the HTTP download option instead of Download Director.
Download Director provides advanced features not available with other download tools. Some key features include:
Download Director meets the download requirements established for Common Criteria evaluated software. This includes the ability for you to view the status of the download in the popup window and receive a notification if for any reason the download was not completely successful.
If your setup (browser, user configuration etc) allows Java applets to run, the download will start within in your browser panel.
For setups without applet support (such as Chrome, newer versions of Firefox, Edge or browsers with Java plug-ins disabled), you will need the new Download Director application. When you start your first download, you will be directed through the steps for one-time installation of the Download Director application. After that, Download Director application will load as needed.
Files that are set up to use Download Director are noted on the download page.You can click the download button (or link) to start the download. Upon first use, two windows will be displayed to you:
Follow these steps to start a download:
To grant the applet privileges, you can click to run the Download Director applet when the Java Security window appears. If you don't want this window to be displayed each time Download Director is launched, you can choose the option to remember the decision of granting the applet privileges.
Note: If you are using Microsoft Internet Explorer, the applet window will be blank if Internet security is set to high. It must be set to the default value of medium or lower for the applet to display properly. To set this, select these menu options: Tools -> Internet Options-> Security, and change the security level to medium.
To set the proxy server:
Note: If you don't know how to configure the settings, contact the proxy server administrator. You will be able to download files after entering the correct setting information.
Files that are set up to use Download Director are noted on the download page. You can click the download button (or link) to start the download. When you start your first download, follow the Download Director application install steps displayed at your workstation. The you will see panels to download your first file. After that, the Download Director application will load as needed.
After a download starts, you can pause or resume a download, reconfigure the settings or cancel a download. There are four buttons at the bottom of the Download Director window:
When you click the Details button, a Details window is displayed to show you information about the current downloads or previous downloads.
The unpack feature can be configured to run when a download finishes or you can manually select files to unpack. Only files of these types (.zip) (.tar) (.gz) (.tar.gz) can be unpacked.
To unpack files when a download finishes:
To unpack files manually:
If your browser supports Java applets then applet is downloaded
by the Java Plug-in and stored in the Plug-in's cache.
If your browser does not support Java applets, Download Director installs a Java Web Start application before the first download.
Two files are created that store the Download Director settings.
Download Director is tested using multiple operating systems such as Firefox, Microsoft Internet Explorer, and Safari. Download Director requires a minimum of Java 1.7.
Follow your company procedures to install the latest version of Java, or if your company allows, install Java from http://java.com.
If you are using a popup blocker, the Download Director window may not appear when you click the download button. Set your browser's popup blocker to a "medium" level. If it still fails to appear, the popup blocker may need to be disabled.
If you want to use Download Director directly on your browser, you must use a browser that supports Java applets.
Due to network errors, Download Director sometimes doesn't load. Try closing and restarting your browser, then start Download Director again.
If you are using the Java Plug-in and are using a proxy or socks server for your browser, you must also use a proxy or socks server for the Java Plug-in.
The Java security window will usually pop up when Download Director loads. It asks you to grant permission to run the application. There are two reasons that this window may not pop up.
This message means that the profile cannot be saved due to insufficient privileges (or an invalid directory). Some users have "Standard User" privileges which do not allow the creation of new directories and files in the default Download Director location. To get past this problem do one of the following:
Download Director has detected that those files exist in a different directory, which was its target directory for a previous download. When that happens, Download Director will not download the files again.
This might cause problems during the installation of the downloaded software. Options:
We are aware of an issue with the Download Director Installation and Setup Guide displaying for every download even though Download Director is already installed. We have seen this issue mostly with Linux and Chrome, but it might also appear with other operating systems. If you have already installed Download Director and the setup guide is displayed again with each download, please wait a few more seconds for Download Director to start the download. This issue will be fixed in the next release.